The continued professional development of our people is a priority. Our comprehensive onboarding process ensures that new staff feel welcomed, fully equipped with the necessary knowledge and are confident and ready to achieve in their role from the very start.

Contributing to the success of our education programme is an inventive cast of puppets created by our in-house Learning and Development team. These support learning and staff engagement in a unique and highly effective way through role-play in various care scenarios, while our unique board game concept also helps embed learnings on key clinical care issues. 

Ongoing health and safety training is equally essential, and a range of education and awareness initiatives are regularly organised by our Health, Safety & Quality Senior Advisor for staff, village contractors and residents alike.

We also support our people in achieving formal qualifications over the year, with 86%* of our caregivers holding Level 3 or 4 in the New Zealand Certificate in Health and Wellbeing. In addition, we provide practical on-site training and education for 152 tertiary-level students from a range of health-related disciplines. Such placements not only provide valuable learning experiences for the nation’s future healthcare professionals, but also important mentoring and coaching opportunities for our staff. (* 2025 stats)

Munch'n'Learn | In-person Learning

SelwynLearn courses cover essential knowledge which is then supplemented with ‘Munch'n'Learn’ sessions – in-person interactive sessions focusing on applying the learning through scenarios, practical application and teamwork. This provides a blended and effective learning model that ensures regulatory compliance, consistent standards of care and professional growth.